Returns & Exchanges
At Rip City Clothing, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unworn merchandise. Whether the fit isn't right or you've changed your mind, we are here to ensure you get back in the game with the perfect style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the original items, including all tags and packaging, into a secure shipping box and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt to monitor your return's progress.
- 4.Receive Your Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship out your new exchange items within 5-7 business days.